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What is the best
way to pack and store my belongings?
How much does storage cost?
How can I move my possessions to the storage
center?
How secure are your buildings? Are my goods safe?
What hours are you open?
What days are you closed?
How often can I go to my room?
What room size do I need?
What forms of payment do you accept?
Do you have commercial tenants?
What about insurance and do you offer it?
I need an odd-sized room, what do I do?
Where do I get the boxes and packing supplies
from?
Do you provide parking?
How long can I store my possessions for? Is
there a time limit?
I'm a student and I need to store my stuff,
can you help me?
Are you a member of any industry associations?
 How
much does storage cost?
Tuck-It-Away offers New York's best
self-storage deal with low rates and free moving. Rates are monthly
and vary based upon location of building and room size. All you
need to do is contact one of our storage consultants to describe
your requirements or visit any of our showrooms. We will give you
a FREE estimate of the space you need based upon the information
you give us. Or see Rates for a range of
our prices or Contact Us
to request information.
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How
can I move my possessions to the storage center?
Tuck-It-Away will provide you with
a truck, a driver, and 2 hours of FREE moving. That could save you
up to $300. Furthermore, if you need additional help/time, we offer
reasonable rates for the truck, the driver, and the manpower. And
then when it is time to move out, remember to reserve our truck
and movers to help you.
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How
secure are your buildings? Are my goods safe?
All rooms are constructed from galvanized
steel metal. Our storage centers are outfitted with some or all
of the following security and safety features: television monitoring,
intercom systems, alarm systems, strict tenant access controls,
and daily management surveillance. Best of all, your belongings
are stored in your own private storage room. You keep the key and
no one else can gain access except you and those who you authorize.
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What
hours are you open?
Bronx, Manhattan, and 160 John Street locations are open from 8 a.m. to 6 p.m. Monday thru Saturday and 10 a.m. to 6 p.m. on Sunday. 160 John Street and our main location at 3261 Broadway is open one additional hour Monday thru Friday — 8 a.m. to 7 p.m.
Albemarle and Newark locations are open from 9 a.m. to 7 p.m. Monday thru Friday, 8 a.m. to 6 p.m. on Saturday and 10 a.m. to 6 p.m. on Sunday. We also provide after-hours access for a small fee.
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What
days are you closed?
Tuck-It-Away is open everyday except
major holidays, which include New Year's Day, Easter, Memorial Day,
July 4th, Labor Day, Thanksgiving Day, and Christmas Day.
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How
often can I go to my room?
Customers can visit their rooms as
often as they like. There is no charge for visiting your room, putting
additional items in or taking things out. To insure your safety,
all customers are asked to sign-in at the front desk and to show
identification.
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What
room size do I need?
Our storage consultants can help you
to determine what size is best. Contact
us via phone or email or fill out our Free
Estimate Form.
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What
forms of payment do you accept?
Tuck-It-Away accepts all major credit
cards, checks, money orders, and cash. We can set-up your account
so that your monthly storage fee is automatically billed to your
credit card or deducted from your bank account.
Additionally, you can make your payment online by using the Pay Now link above.
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Do
you have commercial tenants?
Yes, some of New York's largest bookstores,
retailers, universities, law firms, accountants, pharmaceutical
companies, and importers/exporters store their inventory, files
and supplies with us.
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What
about insurance and do you offer it?
Tuck-It-Away does not directly sell
insurance, but provides brochures of companies that specifically
cater to our customers. In fact for your convenience, with one phone
call from our office you can insure your property at the same time
you rent your room. Premiums start as low as $5 per month. Alternatively,
the contents of your self-storage rooms can usually be added to
your homeowner's insurance policy.
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I
need an odd-sized room, what do I do?
Tuck-It-Away has a Build-to-Suit Program
where we will build you a room to fit your needs within 24 hours.
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Where
do I get the boxes and packing supplies from?
We offer a complete line of products
to help make storing as easy as possible. So, when you need locks,
tape, boxes, bubble wrap or wardrobe cartons, just Contact
Us. We can have them delivered right to your door. See Packing
and Storage Supplies for further information on pricing.
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Do
you provide parking?
Yes, the majority of our storage centers
allow you to drive your cars right into the building at no charge.
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How
long can I store my possessions for? Is there a time limit?
Customers sign a month-to-month lease
agreement, thus providing you with maximum flexibility. You can
stay for as long as you want. In fact, many of our customers have
been with us since we first opened our doors in 1980.
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I'm
a student and I need to store my stuff, can you help me?
Yes, Tuck-It-Away offers programs
that cater to your needs when you are away for a summer or a semester.
In fact, many of our storage centers are just blocks away from some
of NY's schools including Columbia, Barnard, Julliard, Fordham,
NYU, FIT, BCC, LIU and Brooklyn Polytech.
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Are you a member of any industry associations?
We are members of the national Self Storage Association (SSA), the New York Self-Service Storage Association (NYSSA), and the New Jersey Self Storage Association (NJSSA). And our President has served as a member of the NYSSA Board of Directors for many years.
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